AI Agent - Ecommerce Re-sell

AI Agent -
Ecommerce Re-sell

Industry

Ecommerce

Team size

10 people

Type

Web/App

Location

United Arab Emirates

Timeline

2 months

Technologies

Java Spring Boot, ReactJS, MySQL, AWS, n8n, OpenAI

Demo Account
Email: test123@yopmail.com Password: 123456@aA

Demo Account
Email: test123@yopmail.com
Password: 123456@aA

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Project Overview

The B2B AI Commerce Automation Platform is an intelligent system designed to streamline product onboarding, supplier communication, offer negotiation, and order processing through automated workflows integrated with WhatsApp and email channels.

The platform enables suppliers and customers to exchange product files, pricing offers, and negotiation updates seamlessly while the AI Agent automatically scans, validates, imports, and processes data within the system.

The solution supports end-to-end B2B sales operations, including product authorization, template-based product imports, automated offer generation, price negotiation management, order approval workflows, margin reporting, and automatic generation of Purchase Orders (PO) and Proforma Invoices (PI).

By combining AI-powered communication automation with centralized business management, the platform significantly improves operational efficiency, reduces manual processing time, and enhances the overall B2B trading experience

Key Features

AI-powered product onboarding through WhatsApp and email channels
Automated product file scanning, validation, and import processing
Template-based product submission with built-in guidance and validation rules
Real-time dashboard for order tracking, revenue monitoring, and profit analytics
Supplier authorization workflow for product selling management
Intelligent chatbot guidance for file submission and workflow instructions
Automated response handling for supplier and customer communications
Bulk product offer generation and customer distribution
Dynamic pricing and markup management for B2B products
Multi-stage price negotiation workflow with automated status updates
Support for FOB and CIF pricing negotiation structures
Automated order lifecycle management (NEGOTIATING, PENDING_APPROVAL, APPROVED)
Detailed product and tire specification management
Customer approval and rejection handling for product offers
Automated Purchase Order (PO) and Proforma Invoice (PI) generation
Centralized B2B seller management system with notification support
AI-driven email scanning and unread message processing
Offer revision and resubmission workflow automation
Scalable architecture for high-volume B2B commerce operations

Challenges

1. Building reliable AI automation for processing product files submitted through both WhatsApp and email channels
2. Ensuring accurate extraction, validation, and synchronization of product data from different file formats
3. Managing real-time communication workflows between suppliers, customers, and the B2B system
4. Handling inconsistent or incomplete data submissions while maintaining system stability
5. Designing an intelligent negotiation workflow capable of supporting multiple pricing scenarios and revisions
6. Maintaining accurate status tracking across complex order lifecycle stages
7. Preventing pricing conflicts and ensuring correct markup calculations during negotiations
8. Automating email scanning and response processing without missing critical supplier or customer interactions
9. Supporting high-volume product imports and offer generation with scalable system performance
10. Ensuring data consistency between uploaded files, system records, and generated offers
11. Building a flexible template validation system that supports dynamic business rules
12. Managing asynchronous workflows where users may respond at different times across multiple communication channels
13. Providing clear user guidance and error handling during file submission and correction processes
14. Generating accurate Margin Reports, Purchase Orders (PO), and Proforma Invoices (PI) automatically
15. Securing sensitive business data, pricing information, and supplier/customer communications
16. Supporting multi-user role management for suppliers, customers, administrators, and B2B sellers
17. Handling negotiation re-submissions and maintaining version control for offer files
18. Integrating AI-driven automation without disrupting existing B2B operational workflows
19. Ensuring reliable notification delivery and synchronization between frontend and backend systems
20. Optimizing system performance for large-scale B2B commerce and concurrent transaction processing

Solutions

Implemented AI-powered document processing to automatically extract, validate, and import product information from WhatsApp and email submissions
Developed a unified communication workflow that synchronizes interactions across WhatsApp, email, and the B2B management system
Built a robust file validation engine to detect missing fields, incorrect formats, and incomplete product data before system import
Designed dynamic template structures with dedicated Guide sheets to help users submit standardized and accurate information
Applied automated error feedback and correction workflows to reduce manual intervention during product onboarding
Created a scalable negotiation management module supporting multiple pricing revisions, negotiation rounds, and approval states
Implemented centralized order lifecycle tracking with real-time status synchronization across all workflows
Developed automated pricing and markup calculation logic to ensure consistent offer generation and margin control
Built asynchronous message scanning services for handling delayed email and WhatsApp responses efficiently
Introduced version-controlled offer management to track negotiation history and prevent data conflicts during resubmissions
Implemented Margin Reporting tools to compare original prices, negotiated values, and profit percentages in real time
Automated Purchase Order (PO) and Proforma Invoice (PI) generation to accelerate post-approval operations
Designed notification and alert systems to keep suppliers, customers, and administrators informed of workflow updates
Applied role-based access control to securely manage permissions for suppliers, customers, admins, and B2B sellers
Optimized backend processing architecture to support high-volume product imports and concurrent offer negotiations
Integrated AI-driven workflow automation while maintaining compatibility with existing B2B operational processes
Developed structured data synchronization mechanisms to ensure consistency between uploaded files, offers, and system records
Improved user experience with guided workflows, intelligent prompts, and automated operational assistance
Enhanced system reliability with validation checkpoints, retry mechanisms, and workflow recovery handling
Built scalable infrastructure capable of supporting future expansion for large-scale B2B commerce operations

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