Handyman Booking System

Handyman Booking System - SparkFix

Type

Web App, Mobile app

Industry

Booking Platform

Team size

5 people

Location

Viet Nam

Timeline

6 weeks

Technologies

ReactJS, Java, HTML, CSS,  Javascript

Demo Account
Email: test123@yopmail.com Password: 123456@aA

Demo Account
Email: test123@yopmail.com
Password: 123456@aA

SparkFix's screens

Project Overview

SparkFix is a platform that connects qualified handymen with homeowners in need of repair and maintenance services. It is designed to simplify the process of finding, booking, and managing household repair services, from plumbing and electrical work to laundry, painting, and other maintenance tasks.

SparkFix offers multiple authentication options, Google Maps integration for location-based services, secure digital payment, and advanced filtering and sorting to help users find the right handyman quickly and easily.

Key Features

Google Maps location-based services
Real-time order tracking
Customized booking options
Secure access, including 2FA, biometrics, PIN, OTP, and KYC checks
Interactive review system based on real feedback
...

Challenges

An intuitive UI is the crux, given that customers and handymen may not be the most tech-savvy folk. They both require a simple way to navigate the system, book services, and communicate.
Sparkminds teams have difficulty in maintaining handymen availability in real-time, and avoiding double-booking or schedule conflicts.
Searching for nearby handymen functions based on selected destinations is challenging due to minimizing the cost and traveling time.
It is important to secure and simplify the payment processes because it directly affects the user experience and helps to avoid payment fraud.
A genuine review system but ensuring review quality and blocking fake reviews is really a difficult task.

Solutions

Do user research to identify customer needs, pain points, and wants. We should keep an eye on creating a clear interface with larger buttons and straightforward guides for booking and payment processes. Besides building a responsive website, we also concentrate on making an application for mobile to cater to different types of users.
Dynamic real-time sync calendar limits unavailable times and displays open slots. Automated reminders and updates can be used to remind your customers as well as the handymen of upcoming bookings.
Implement location-based services that will utilize GPS and maps to select the nearest available handymen within a certain radius. Which can also be improved with filters to select based on distance, experience, and reviews.
Add secure and relevant payment gateways (like Stripe, and PayPal) and add dedicated payment options like credit/debit cards, digital wallets, or cash-on-delivery (if any). Secure transactions using SSL encryption and PCI-DSS standards
Introduce a reviewed-based system whereby customers can only leave a review if they booked and completed a job. Think about implementing moderation tools and filters to help identify spam and inappropriate content.

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